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Thank you for taking the time to share with us your thoughts, suggestions, questions and concerns about our brand. Our team of advisors is here to answer you. In order for us to give you the best answer, please fill in the form below and we will reply to you as soon as possible. All enquiries will be responded to within the next working day. If your request was sent in on a weekend or a public holiday, kindly expect a minimum of 2 working days. YSL Beauté Malaysia Online Customer Service Business Hours: Monday to Friday, 10:00am to 6:00pm

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Promotions T&Cs Apply
  1. Promos are non-stackable.
  2. Welcome Discount, Dare & Love Birthday 10% reward, and gift cert redemption are applicable with additional Gifts with Purchase on net amount.
  3. Welcome Discount, Dare & Love Birthday 10% reward, and gift cert redemption cannot be used in a single transaction.
  4. Gifts with Purchase are while stocks last.
TRY BEFORE YOU BUY T&CS
  1. Malaysian residents residing in West Malaysia only. Offer available 12:00AM (GMT+8), 23 July 2021 to 11:59PM (GMT+8), 31 December 2021, while sample stocks last.
  2. Offer applies to eligible YSL Beautè product (LIBRE EAU DE PARFUM 30ML) purchased on YSL Beautè Malaysia official website at www.yslbeauty.com.my.
  3. Customer will be entitled to receive one (1) Libre Eau de Parfum 1.2ml sample for every one (1) bottle of Libre Eau de Parfum 30ml purchased. The sample will automatically be added to cart upon check-out.
  4. Customer will also be entitled to receive any other gifts with purchase that is offered with minimum purchase tiers available online.
  5. In order to initiate the return process for the full size product purchased, the customer must request for product return via YSL Beauty Malaysia Online Customer Service (https://www.yslbeauty.com.my/contact-us/) within 7 – 14 days after receipt of your product. Arrangements will be made accordingly via email and no walk-in return is allowed at the YSL Malaysia boutiques.
  6. This offer is applicable to the Welcome discount offer. If customer has used the WELCOME10 or WELCOME15 discount code for a 10% off or 15% off on their first online purchase that includes the Libre Eau de Parfum 30ml product and chooses to return the product after purchase, customer will not be allowed to use the same Welcome promo code again for the next online purchase.
  7. This offer is not valid with the YSL Beauty Malaysia’s Birthday 10% discount on the customer’s birthday month.
  8. This offer is not valid with any YSL Beauty gift certificate.
  9. The product refund value will be made via iPay88 within 7 – 10 days upon receipt of purchase receipt and personal bank details by YSL Beauty Malaysia Online Customer Service.
  10. The return shipment fee will be fully borne by L’Orèal Malaysia Sdn. Bhd.
  11. Eligible product must be returned in the original form in which it was received and must still be in its proper packaging, not opened and in original and unused condition. Kindly retain the original box packaging to return the product.
  12. If product purchased is returned, other gifts received along with the purchase must also be returned or its value will be deducted from the refund value.
  13. Engraved products are not eligible for this offer or refund.
  14. YSL Beauty Malaysia reserves the sole right to alter, modify, add to or otherwise vary the terms mentioned above from time to time, and in such manner as the brand deems appropriate at its absolute discretion.